The truth about Google’s so-called “simplicity”

A link published by James Bennett on May 18, 2006. Tagged with google and usability. No comments posted.

Don Norman of Nielsen Norman Group says:

Anybody can make a simple-looking interface if the system only does one thing. If you want to do one of the many other things Google is able to do, oops, first you have to figure out how to find it, then you have to figure out which of the many offerings to use, then you have to figure out how to use it.

I say: Amen.

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